CRM & APP Administrator (Data Management) - M/F (1) Post

အလုပ်အကိုင် အကျဉ်းချုပ် (Short Description)

Royal Care Plus Co., Ltd နှင့် အတူလက်တွဲလုပ်ကိုင်ရန်

အလုပ်အကိုင် အသေးစိတ်အချက်များ (Job Description)

📢 NOW HIRING: CRM & FIELD ADMINISTRATOR (DATA MANAGEMENT) Royal Care Plus Co., Ltd. is actively seeking a detail-oriented and proactive CRM & Field Administrator to join our team in Yangon. 📌 Position: CRM & APP Administrator (Data Management) - M/F (1) Post Key Responsibilities - Test new CRM features and functions to ensure they meet business requirements. - Monitor application performance, identify issues, and coordinate with the vendor's India team. - Monitor daily MR/SR activities through the CRM system to ensure compliance with assigned way plans. - Review daily call reports, doctor visits, and scheduled appointments submitted by MRs/SRs. - Monitor MR/SR reporting processes and other field activity issues. - Maintain and update doctor, customer, territory, user, and other required CRM master data. - Collect, organize, and maintain field-force and customer information in the CRM database. - Prepare daily, weekly, and monthly reports on MR/SR field activities and performance. - Extract raw CRM data and prepare performance reports and dashboards for management review. - Maintain a good understanding of CRM features and communicate user requirements effectively. - Support and guide MRs/SRs in using the CRM application and ensure proper use of required functions. - Continuously coordinate with the vendor team to improve CRM functionality and data quality. Requirements - Bachelor’s degree in any discipline; a degree in Computer Science or IT is preferred. - 1–3 years of experience in CRM administration, sales administration, or data analysis. - Strong computer skills with advanced Microsoft Excel knowledge. - Familiarity with CRM systems, mobile applications, databases, and field-force tracking systems. - Good presentation and interpersonal communication skills. Working Hours : 9:00 AM – 5:30 PM Off Days : Sundays, Public Holidays, and Alternate Saturdays Work Location : No. (23), Thirimingalar Yeik Thar Street, Yankin Township, Yangon. Email: ayepapakhine.hr@royalcareplusmyanmar.com Viber: 09-778048330